Shipping policy
Last Updated: October 15, 2026
1. Shipping Information
At Wattsteam, we aim to provide a smooth and reliable delivery experience for all furniture orders. Our product selection includes sofas, chairs, and other furniture designed to complement different living spaces. This policy explains our shipping fees, processing times, delivery estimates, and shipping procedures.
2. Shipping Fees
We offer the following standard shipping rates for eligible orders within the United States:
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Orders totaling $150 or more qualify for free standard shipping.
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Orders totaling less than $150 are subject to a flat shipping fee of $7.95.
The applicable shipping fee will be displayed at checkout before you complete your purchase.
3. Order Processing Time
Orders are generally processed within 1–3 business days after payment confirmation. Business days exclude weekends and applicable holidays.
Processing times may vary depending on product availability, order volume, and the type of furniture ordered. Additional processing time may be required during holidays or promotional periods.
4. Estimated Delivery Time
After processing, standard shipping generally takes an estimated 3–8 business days.
The estimated total delivery time is approximately 4–11 business days, including processing and transit.
These timeframes are estimates and are not guaranteed. Actual delivery times may vary depending on your location, carrier operations, weather conditions, and other circumstances beyond our control.
5. Shipping Destinations
Wattsteam currently ships eligible furniture orders to addresses within the United States. Delivery availability may vary depending on the destination and the size or characteristics of the product.
Please ensure that your shipping address and contact information are accurate when placing your order.
6. Order Tracking
When tracking information is available, we will send a shipping confirmation email containing your tracking details. Please allow some time for tracking information to become active after the carrier receives your package.
7. Shipping Address Changes
If you need to correct your shipping address, please contact us as soon as possible. We cannot guarantee changes once an order has entered processing or has been shipped.
Customers are responsible for providing complete and accurate delivery information at checkout.
8. Furniture Delivery and Inspection
Upon delivery, please inspect your sofas, chairs, and other furniture products for visible damage or incorrect items. If you notice a problem, contact us promptly with your order number and clear photos of the issue.
We will review your request and work with you to determine an appropriate resolution in accordance with our Return and Refund Policy.
Please ensure that the intended delivery area has sufficient space for your furniture. Any specific delivery arrangements or limitations will depend on the available shipping service.
9. Shipping Delays
Although we strive to meet our estimated delivery timeframes, delays may occur due to severe weather, carrier disruptions, high shipping volumes, or other unexpected circumstances.
If your order is delayed or tracking information indicates a delivery issue, please contact our customer service team for assistance.
10. Contact Us
If you have questions about shipping, delivery, or your furniture order, please contact us:
Store Name: Wattsteam
Email: info@wattsteam.us
Phone: +1 (406) 665-7187
Address: 825 S Mountain View Ln, Hardin, MT 59034, United States
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (MT)
At Wattsteam, we are committed to providing clear shipping information and dependable support for your furniture shopping experience.