Terms of service

Last Updated: October 15, 2026

1. Overview

Welcome to Wattsteam. These Terms of Service govern your access to and use of our website and the products and services we provide.

Throughout these terms, "Wattsteam," "we," "our," and "us" refer to Wattsteam. "You" and "your" refer to any person who visits our website, purchases our products, or uses our services.

By accessing our website or placing an order, you agree to these Terms of Service and our applicable policies, including our Privacy Policy, Shipping Policy, and Return and Refund Policy. If you do not agree to these terms, please discontinue use of our website.

2. Website Use

You agree to use our website only for lawful purposes and in accordance with these terms.

You must not use our website to engage in fraudulent activities, interfere with website operations, attempt unauthorized access to our systems, distribute malicious software, or violate the rights of others.

We reserve the right to restrict or terminate access to our website when reasonably necessary to protect our business, customers, website security, or legal interests, subject to applicable law.

3. Products and Descriptions

Wattsteam offers sofas, chairs, and other furniture products for residential and everyday use.

We make reasonable efforts to display accurate product descriptions, photographs, dimensions, materials, colors, and other specifications. However, actual product appearance may vary slightly due to screen settings, lighting conditions, manufacturing variations, or differences in materials.

Customers are responsible for reviewing product descriptions, dimensions, specifications, and care instructions before placing an order to ensure that the selected furniture meets their needs.

If a product description contains an error or a product becomes unavailable, we reserve the right to correct the information or take appropriate action in accordance with applicable law.

4. Pricing and Product Availability

Product prices, shipping charges, and applicable taxes will be displayed during the shopping and checkout process.

We make reasonable efforts to ensure that pricing information is accurate. However, errors may occasionally occur. If a pricing or listing error affects your order, we may contact you to explain the issue and discuss appropriate options before proceeding, as permitted by applicable law.

Product availability may change without notice. We do not guarantee that every product will remain available at all times.

5. Orders and Acceptance

When you place an order through our website, you are submitting a purchase request. Order confirmation does not necessarily mean that the order has been finally accepted or shipped.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases of suspected fraud, payment authorization failure, product unavailability, pricing errors, or inaccurate order information.

If we cancel an order after payment has been collected, we will arrange an applicable refund to the original payment method.

You are responsible for providing accurate contact, billing, and shipping information when placing an order.

6. Payments

Payments must be completed using the payment methods available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method and that the information provided is accurate.

Orders may not be processed until payment has been successfully authorized or confirmed. If a payment is declined or cannot be verified, we may request an alternative payment method or cancel the order.

7. Shipping and Delivery

We aim to process and deliver orders within the estimated timeframes described in our Shipping Policy.

Shipping costs, processing times, delivery estimates, and available destinations are explained in our Shipping Policy and at checkout where applicable.

Delivery dates are estimates and are not guaranteed. Delays may occur because of carrier operations, weather, transportation disruptions, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate shipping address. We cannot guarantee changes to shipping details after an order has entered processing or shipping.

8. Returns, Refunds, and Exchanges

Our Return and Refund Policy explains the conditions and procedures for requesting returns, refunds, replacements, and exchanges.

Eligible return requests must comply with the applicable return period and product condition requirements. Customers should contact us before sending an item back and follow the return instructions provided by our customer service team.

Nothing in these terms limits any consumer rights that cannot legally be excluded under applicable law.

9. Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

Orders that have not entered processing or shipping may be eligible for cancellation. Once an order has been processed or shipped, cancellation may no longer be possible.

Approved cancellations will be handled in accordance with our Order Cancellation Policy and applicable law.

10. Furniture Use and Care

Customers are responsible for assembling, installing, using, and maintaining furniture according to the instructions supplied with the product.

Furniture should be placed on an appropriate, stable surface and used within the applicable weight limits and intended purpose. Improper assembly, misuse, unauthorized modifications, or failure to follow care instructions may result in damage or safety risks.

Please review any product-specific warnings and maintenance recommendations before using your furniture.

11. Intellectual Property

All content on our website, including text, photographs, graphics, logos, product descriptions, and design elements, is owned by or licensed to Wattsteam unless otherwise stated.

You may use website content for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, publish, or commercially exploit our content without prior written permission, except where permitted by law.

12. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, shipping providers, analytics tools, and other external websites.

These services may operate under their own terms and privacy policies. Wattsteam does not control all third-party websites or services and is not responsible for their independent content, practices, or availability.

13. Disclaimer of Warranties

To the extent permitted by applicable law, our website and its content are provided on an "as available" basis. We do not guarantee uninterrupted website access, error-free operation, or that every item of information will always be complete or current.

Nothing in these terms excludes or limits any warranty or consumer protection right that cannot legally be excluded or limited.

14. Limitation of Liability

To the extent permitted by applicable law, Wattsteam will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products where such liability may lawfully be excluded.

This provision does not exclude liability for matters that cannot legally be excluded or restricted, including applicable statutory consumer rights.

15. Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, losses, or expenses arising directly from your unlawful use of our website, your violation of these terms, or your infringement of another person's rights.

Nothing in this section applies where such responsibility cannot legally be imposed.

16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

By using our website, you acknowledge that personal information may be handled as described in that policy and in accordance with applicable privacy laws.

17. Governing Law

These Terms of Service are governed by the laws of the State of Montana, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute will be handled by a court or other forum with appropriate jurisdiction, subject to applicable consumer protection laws and mandatory legal requirements.

18. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business practices, website features, products, or legal requirements.

Updated terms will be posted on this page with a revised "Last Updated" date. Your continued use of our website after changes take effect constitutes acceptance of the updated terms to the extent permitted by law.

19. Contact Us

If you have questions about these Terms of Service, our furniture products, or your order, please contact us:

Store Name: Wattsteam

Email: info@wattsteam.us

Phone: +1 (406) 665-7187

Address: 825 S Mountain View Ln, Hardin, MT 59034, United States

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (MT)

Thank you for choosing Wattsteam. We appreciate your interest in our sofas, chairs, and other furniture products and look forward to providing a helpful shopping experience.